well it can considered it by monopolies can be considered an extreme result of free-market "monopoly" can also be used to mean the entity that has total or near-total control of a market. barriers to entry that only hope this : )
the answer is: objective
objective component of effective feedback is aimed to give constructive criticism based on the actual performance result measured in a generalized standard.
offering such feedback will make the receiver of the feedback become less defensive and much more willing to adopt the criticism and implement it to improve their work result.
service orientation is the ability and desire to anticipate, recognize and meet others' needs, sometimes even before those needs are articulated